Privacy Policy
At Location Scout Pro, operated by Miller Media Group, located at 456 Elm Street, Suite 200, Los Angeles, CA 90001, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you register an account, submit a contact form, or subscribe to our newsletter.
- Usage Data: We automatically collect information about how you interact with our website, such as the pages you visit, the links you click, the duration of your visit, and your IP address.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings. Please see our Cookies Policy for more details.
- Location Data: With your consent, we may collect your precise location data to provide location-based services, such as suggesting filming locations near you.
- Project Information: If you are using our services to find locations for a film or commercial project, we may collect information about the project, including the project name, description, budget, and timeline.
- Communication Data: We retain records of your communications with us, including emails, chat logs, and phone calls, to provide customer support and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to operate our website, provide location scouting services, and improve the quality of our offerings.
- Personalizing Your Experience: We use your information to personalize your experience on our website, such as showing you relevant location suggestions based on your preferences.
- Communicating with You: We use your information to respond to your inquiries, provide customer support, and send you updates about our services.
- Marketing and Promotion: With your consent, we may send you promotional emails about new locations, special offers, and other news about Location Scout Pro. You can opt-out of receiving these emails at any time by clicking the "unsubscribe" link in the email.
- Analytics and Research: We use your information to analyze trends, conduct research, and gather demographic information to improve our services and understand our user base.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Security: We use your information to protect our website and services from fraud, abuse, and unauthorized access.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who assist us in operating our website, providing location scouting services, processing payments, and sending emails. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with our business partners, such as location owners and film production companies, to facilitate location scouting and project collaboration.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
- Other Users: If you participate in public forums or discussion boards on our website, your comments and profile information may be visible to other users.
- Affiliates: We may share your information with our affiliates or subsidiaries for internal business purposes.
- In Connection with a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer at dpo@locationscoutpro.com or call us at (323) 555-4567. We will respond to your request within a reasonable timeframe, typically 30 days.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your personal information when it is transmitted over the internet.
- Firewalls: We use firewalls to prevent unauthorized access to our systems.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite our best efforts, no security measures are perfect or impenetrable. Therefore, we cannot guarantee the absolute security of your personal information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We typically retain your personal information for the following periods:
- Account Information: We retain your account information for as long as your account is active.
- Usage Data: We retain usage data for up to 2 years for analytics and research purposes.
- Communication Data: We retain communication data for up to 1 year for customer support and training purposes.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete the information as soon as possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Location Scout Pro
Miller Media Group
456 Elm Street, Suite 200
Los Angeles, CA 90001
Email: privacy@locationscoutpro.com
Phone: (323) 555-4567
We are committed to addressing your concerns and resolving any issues you may have regarding your privacy.
Data Processing Table
Summary of Data Processing Activities
| Data Category |
Purpose of Processing |
Legal Basis |
Retention Period |
| Personal Information (Name, Email, etc.) |
Account management, communication, customer support |
Performance of a contract, legitimate interests |
As long as the account is active |
| Usage Data (Pages visited, links clicked) |
Website analytics, service improvement |
Legitimate interests, consent (for cookies) |
Up to 2 years |
| Location Data |
Providing location-based services |
Consent |
As long as the service is used, or until consent is withdrawn |
| Communication Data (Emails, chat logs) |
Customer support, service improvement, training |
Legitimate interests |
Up to 1 year |